Hi,
I set up a remote Mitel 112 Single-Cell DECT phone for one of our customers remote sites. They already have a 5330 teleworker phone set up and its working okay.
However there is an issue with the DECT phone, it cannot receive inbound calls. When the 5330 phone calls the DECT, it came up with "Not in Service"on the 5330 screen. The DECT phone is able to make outbound calls though. In the base station web interface, its showing as "SIP Registered"so I am assuming the set up on the base station is okay.
Can anyone please advise if there is a setting on the DB (or the base station) that I need to check?
Appreciate any feedback.
thanks,
Josh