Author Topic: VM to EM getting blocked  (Read 1165 times)

Offline bigpomaha@gmail.com

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VM to EM getting blocked
« on: March 02, 2020, 02:18:41 PM »
We recently upgraded to the a newer version (9.???).  Along with that we now have the Micollab with Nupoint, Web conf etc.  We run in a trusted domain with two email servers.  the primary email (Domian 1)server is what is setup in the Micollab system and the issue is trying to send VM to EM on Domain 2.  We get the error below.  How can i find out what is blockng what?  The email is coming from Domain 1 and There are other emails coming from domain 1 that do not get blocked.  Anyhow, we can seems to find out what is getting blocked.  Any help is appreciated. 

<amovern@domain2.com>:
127.0.0.1 does not like recipient.
Remote host said: 550 5.7.54 SMTP; Unable to relay recipient in non-accepted domain
Giving up on 127.0.0.1.

--- Below this line is a copy of the message.

Return-Path: <prutter@domain1.com>
Received: (qmail 32581 invoked by uid 453); 2 Mar 2020 15:55:03 -0000
Received: from localhost (HELO micollab.domain1.com) (127.0.0.1)
    by micollab.domain1.com (qpsmtpd/0.84) with SMTP; Mon, 02 Mar 2020 09:55:03 -0600
Date: 02 Mar 2020 09:55:02 -0600
From: "=?iso-8859-1?Q?Rutter,Perry?=" <prutter@domain1.com>
Subject: =?iso-8859-1?Q?Voice message from Ruer,Perry MB: 1971?=
To: amovern@domain2.com
MIME-Version: 1.0 (Voice 2.0)
Content-Type: MULTIPART/Mixed; BOUNDARY="679178-719885386-1583164503=:7924"


--679178-719885386-1583164503=:7924
Content-Type: TEXT/plain; CHARSET=iso-8859-1


Corporate Callback Number:  ext. 1348
Caller name: Rutter,Perry
Caller email address: prutter@domain1.com
Message length: 7 s. (59 kb.)

--679178-719885386-1583164503=:7924
Content-Type: AUDIO/mp3
Content-Transfer-Encoding: BASE64
Content-Disposition: ATTACHMENT; filename="33250.mp3"


Offline johnp

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Re: VM to EM getting blocked
« Reply #1 on: March 02, 2020, 06:53:08 PM »
I would think you may need to login with credentials that allow it to send to anyone on domain 1, not just smtp

Offline bigpomaha@gmail.com

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Re: VM to EM getting blocked
« Reply #2 on: March 03, 2020, 09:59:24 AM »
John,

Not quite sure what login you  are referring to on this. 

Offline johnp

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Re: VM to EM getting blocked
« Reply #3 on: March 03, 2020, 06:52:06 PM »
In the MSL under email setting, there is a choice to user straight smtp or ssmpt where you can pot in login info. You can also set Nupoint to use these values

Offline bcunningham

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Re: VM to EM getting blocked
« Reply #4 on: March 09, 2020, 05:47:49 PM »
Was this working before the upgrade to v9? Sounds like you need to add relay connector configuration on your email server to me.


 

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