« previous next »
Pages: [1]   Go Down

Author Topic: ACD Agent with only external calls  (Read 869 times)

Offline twanschippers

  • New Member
  • *
  • Posts: 2
  • Country: nl
  • Karma: +0/-0
    • View Profile
ACD Agent with only external calls
« on: February 11, 2020, 12:08:43 PM »
Hello,

Is there a possibility in an mitel central to get an acd agent only calls from his ACD path? We are looking for a solution that these people only can get external calls and no anoying internal collegasues
Logged

Offline lundah

  • Global Moderator
  • Hero Member
  • *****
  • Posts: 1216
  • Country: us
  • Karma: +66/-0
  • Senior Chief Grunt
    • View Profile
Re: ACD Agent with only external calls
« Reply #1 on: February 11, 2020, 03:36:18 PM »
Interconnect restriction may be able to be used to accomplish this.
Logged

Offline twanschippers

  • New Member
  • *
  • Posts: 2
  • Country: nl
  • Karma: +0/-0
    • View Profile
Re: ACD Agent with only external calls
« Reply #2 on: February 12, 2020, 05:09:46 AM »
Thanks this is for us a good solution
Logged

Pages: [1]   Go Up
« previous next »
 

Sitemap 1 2 3 4 5 6 7 8 9 10