« previous next »
Pages: [1]   Go Down

Author Topic: MiCollab Client 7.3 - Password reset failed.  (Read 1798 times)

Offline mitel361

  • Full Member
  • ***
  • Posts: 109
  • Country: us
  • Karma: +3/-0
    • View Profile
MiCollab Client 7.3 - Password reset failed.
« on: January 28, 2020, 04:37:10 PM »
MiCollab Client 7.3.0.402.  MiCollab Server 8.1.2.8. 

Clicking on the 'Forgot your password?' link at the client login prompt returns the message: "Password reset failed. Your account does not have an email specified."

Multiple users tested.  Users that tested do have a primary email address specified.

Anyone have a fix?

Also have tried inputting the extension and tried the email address in the login id field in the reset prompt.
Logged

Offline pmhaynes

  • Global Moderator
  • Sr. Member
  • *****
  • Posts: 238
  • Country: gb
  • Karma: +11/-0
    • View Profile
Re: MiCollab Client 7.3 - Password reset failed.
« Reply #1 on: February 01, 2020, 10:23:29 AM »
silly question but i presume you have specified an email server address in the config.
Logged

Offline mitel361

  • Full Member
  • ***
  • Posts: 109
  • Country: us
  • Karma: +3/-0
    • View Profile
Re: MiCollab Client 7.3 - Password reset failed.
« Reply #2 on: February 07, 2020, 01:22:23 PM »
PMH - yes, an email server is configured.  This was working prior to the v8 server upgrade.
Logged

Offline mitel361

  • Full Member
  • ***
  • Posts: 109
  • Country: us
  • Karma: +3/-0
    • View Profile
Re: MiCollab Client 7.3 - Password reset failed.
« Reply #3 on: February 25, 2020, 02:46:00 PM »
Patch fixed this issue.  Not AD integrated environment.
Logged

Pages: [1]   Go Up
« previous next »
 

Sitemap 1 2 3 4 5 6 7 8 9 10