Video black in MiCollab on phone

[mvrijsten]

Hi,

We are testing with the MiCollab client. We now have a users who is not able to use the video functionality in MiCollab on his Android phone.
When he starts video, he does see a square where he should see himself, but it stays completely black.

Does anyone have an idea why this happens?

[johnp]

I have the same issue with my Android phone. Others in office have App;e and video works for them.l Might readdress this if I have some free time to spend on the phone with TS