Remote 6940 phone not connecting

[Josh7]

Hi,

I have been trying to connect a remote 6940 phone via our MBG and while its showing up on MCS, it still comes up as offline. I then got the below alert about the extension assigned to the phone

"Remote 6900 extension 1646  does not have any Remote SIP credentials programmed in the Phone Systems configuration section"

Appreciate any feedback.

Thanks

[Josh7]

Hi,

This has been resolved.

Thanks