Author Topic: Mitel SX-200 Embedded VM and AA (Read 2417 times)

Curtin_BPW · « **on:** December 10, 2019, 05:56:06 PM »

I set an AA using the embedded voicemail on a SX-200 AX controller running 5.0.2. The customer wants a "stay on the line" option to ring to the front desk. Is there a way to program this?

johnp · « **Reply #1 on:** December 10, 2019, 07:56:19 PM »

Does it not by default transfer to zero box setting?

acejavelin · « **Reply #2 on:** December 11, 2019, 07:27:02 PM »

If no selection is made the call is handled by mailbox 0... Make it a Transfer Only mailbox and enter the extension of the Front Desk in the mailbox.

Curtin_BPW · « **Reply #3 on:** December 19, 2019, 04:54:53 PM »

It plays the message a total of three times before it transfers the call.

johnp · « **Reply #4 on:** December 19, 2019, 06:57:04 PM »

So MLAA. With MLAA there is now way around the repeat. You would have to use the default vmail hunt group and have a mailbox per keypress they could be transfer only

Curtin_BPW · « **Reply #5 on:** December 30, 2019, 09:51:31 AM »

Thanks all for your help. I had the customer re-record with a "Press 0 for operator"

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Author Topic: Mitel SX-200 Embedded VM and AA (Read 2417 times)

Curtin_BPW

Mitel SX-200 Embedded VM and AA

johnp

Re: Mitel SX-200 Embedded VM and AA

acejavelin

Re: Mitel SX-200 Embedded VM and AA

Curtin_BPW

Re: Mitel SX-200 Embedded VM and AA

johnp

Re: Mitel SX-200 Embedded VM and AA

Curtin_BPW

Re: Mitel SX-200 Embedded VM and AA