Author Topic: MiCollab version 8 listing voicemail boxes in contacts  (Read 813 times)

Offline rgardeck

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MiCollab version 8 listing voicemail boxes in contacts
« on: October 16, 2019, 09:07:50 AM »
Hello,
I am fairly new to the MiCollab environment. I have Micollab version 8 installed. If we go into Contacts then corporate contacts, I can see many of the associates, which is the way I would expect it to work. With that said, the corporate contacts list includes our group voicemail boxes that we have setup in the system.
Is there a way to remove certain contacts so we do not see them in the corporate listing within Micollab?


Offline Magpye

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Re: MiCollab version 8 listing voicemail boxes in contacts
« Reply #1 on: October 16, 2019, 09:50:19 AM »
On the server if you go to Micollab Client Service > Configure MiCollab Client Service > Corporate Directory
You can remove devices from here without removing them from the system.

Offline rgardeck

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Re: MiCollab version 8 listing voicemail boxes in contacts
« Reply #2 on: October 16, 2019, 11:20:28 AM »
Awesome! Thanks, this works great. Now, where would I go if I wanted to get them back into the contacts list?

Offline Magpye

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Re: MiCollab version 8 listing voicemail boxes in contacts
« Reply #3 on: October 16, 2019, 11:50:37 AM »
You just click on add (next to remove / refresh) in the top right hand corner of that page and it lists all devices, including those previously removed I beleive.

Offline rgardeck

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Re: MiCollab version 8 listing voicemail boxes in contacts
« Reply #4 on: October 17, 2019, 01:06:42 PM »
Worked great! Thank you

Offline rgardeck

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Re: MiCollab version 8 listing voicemail boxes in contacts
« Reply #5 on: October 18, 2019, 08:04:51 AM »
Oh, another question we have.... Is it possible to add contacts in MiCollab, under the Corporate list, of those individuals who do not have a VM box? Some of our users have phone extensions but do not have mailboxes, so we'd still like to have them in the Corporate contacts list.

Offline VinceWhirlwind

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Re: MiCollab version 8 listing voicemail boxes in contacts
« Reply #6 on: October 24, 2019, 11:36:08 PM »
You need to add them to MiCollab.
I think with the latest version of MiCollab they get added from the Controller automatically, as long as they have a Username.


 

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