Volume Control on SC1000

[ralph]

I can't remember the answer to this.

Does any one know if a DNIC SC1000 console ever had a variant that had handset volume control?

Ralph

[bobcheese]

Yes I believe the SC1000 had volume control for the handset.

[ralph]

That's what I thought.   My customer says the same thing.
Mitel tech support says no.   
I can't find any documentation that shows otherwise.

The problem is, we have a customer that had a console go bad.   We replaced it and now there is not volume control for the hand set.

Ralph

[bobcheese]

Does the new console not have volume keys or do they just not adjust the volume of the handset?

[ralph]

The replacement console has volume keys but apparently it only controls the ring volume.

Ralph

[bobcheese]

hhhhmmmm....interesting I will see if we have one in the office tomorrow and test.