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Author Topic: Volume Control on SC1000  (Read 2702 times)

Offline ralph

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Volume Control on SC1000
« on: December 02, 2010, 02:18:45 PM »
I can't remember the answer to this.

Does any one know if a DNIC SC1000 console ever had a variant that had handset volume control?

Ralph
« Last Edit: March 31, 2014, 08:06:03 AM by ralph »
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Offline bobcheese

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Re: Volume Control on SC1000
« Reply #1 on: December 06, 2010, 02:12:26 PM »
Yes I believe the SC1000 had volume control for the handset.
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Offline ralph

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Re: Volume Control on SC1000
« Reply #2 on: December 07, 2010, 08:31:47 AM »
That's what I thought.   My customer says the same thing.
Mitel tech support says no.   
I can't find any documentation that shows otherwise.

The problem is, we have a customer that had a console go bad.   We replaced it and now there is not volume control for the hand set.

Ralph
« Last Edit: March 31, 2014, 08:05:47 AM by ralph »
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Offline bobcheese

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Re: Volume Control on SC1000
« Reply #3 on: December 07, 2010, 04:11:12 PM »
Does the new console not have volume keys or do they just not adjust the volume of the handset?
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Offline ralph

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Re: Volume Control on SC1000
« Reply #4 on: December 07, 2010, 04:26:41 PM »
The replacement console has volume keys but apparently it only controls the ring volume.

Ralph
« Last Edit: March 31, 2014, 08:05:31 AM by ralph »
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Offline bobcheese

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Re: Volume Control on SC1000
« Reply #5 on: December 07, 2010, 06:15:12 PM »
hhhhmmmm....interesting I will see if we have one in the office tomorrow and test.
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