MiVoice Business 8.0 SP2
SIP trunks using an MBG as SIP trunk proxy
NuPoint (19.0.0.25) on MiCollab (8.0.0.40) for voice mail (no embedded vm licenses)
Hi there,
This system has calls to its main number ring on a multicall on the receptionist's set. When the CFNA timer expires then the call is kicked over to a Call Director auto attendant tree. All other users have a DID and the call rings directly on their set.
The customer wants a recording to play for any inbound caller to state that this call may be recorded.
If it were for only calls to the main number then I could do something with Call Director, but I'm not sure how to tackle it for the other users. Does anyone have any suggestions? I thought that I might need to purchase an embedded vm license to use RADs (which I don't have any experience configuring), but I did some reading, and I don't know if I'm on the right track.