Hello,
I just finished setting up the Nupoint Advanced UM for my site. I have the email working fine to my test user, but I seem to be having issues with it updating back to Nupoint. Here's the scenario:
User receives a voicemail, the MWI lights up at the users phone, and an email is waiting in the users inbox. When checking the voicemail via Outlook, I can listen to it fine and mark the email as read but it doesn't update Nupoint and it keeps the voicemail as new.
Anything I can do to check this out?
Nupoint 8, IMAP, Exchange 2016. Superuser created and all changes as detailed in the engineering guidines.
Thanks for any help in advanced.
Thank you!
