Thanks for that.
I tried to setup voicemail to email but it wouldn't work and couldn't figure out why. The client is 2.5 hrs away so it was getting a bit "annoying" asking the client to "test again".
You need the "standard" and "Advanced" checkboxes ticked on the Nupoint tab.
You also need remote access.
Oh, I need both Std AND Advanced. That'll be it I reckon.
I have remote access via their RDS Server but it's the physical testing that's a pain.
This client got left half finished by former employee and now we're stuck truck trying to figure out how the hell he's set things up (hence all my questions lately, Vince, you're a legend for helping me out so much).