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Author Topic: vm going to main recording  (Read 661 times)

Offline RLyon

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vm going to main recording
« on: July 10, 2019, 05:06:24 PM »
I added a new phone and have it initialized but when I test it but it goes to a recording I use for the main trunk. why do I not get the phones personal
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Offline RLyon

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Re: vm going to main recording
« Reply #1 on: July 10, 2019, 05:43:11 PM »
After testing it and watching on the A&D I see it's in a loop. I can call ext. 1026 (6940) and wait for the VM, instead it seems to go to the Main CRA that comes in on the trunk and goes through it again. It's like it has a recall or overflow and the CRA is the destination. Can't find the cause.
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Offline DND ON

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Re: vm going to main recording
« Reply #2 on: July 10, 2019, 06:45:48 PM »
Is there a Forward Path assigned, and is System Forwarding enabled?
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Offline RLyon

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Re: vm going to main recording
« Reply #3 on: July 11, 2019, 09:20:27 AM »
For some reason the "User" got removed. It works now
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