Author Topic: MiCollab Web Client single audible beep from PC for incoming calls  (Read 1350 times)

Offline Jerm79

  • Contributer
  • *
  • Posts: 26
  • Country: us
  • Karma: +0/-0
    • View Profile
I couldnt find any prior topics on this online anywhere, has anyone ran into an issue where MiCollab Web users receive a single audible beep tone (almost sounds like a hard click) from their PC when an inbound call occurs? I can't find any settings in the client that would disable this ...


Offline Magpye

  • Full Member
  • ***
  • Posts: 134
  • Country: gb
  • Karma: +10/-0
    • View Profile
Re: MiCollab Web Client single audible beep from PC for incoming calls
« Reply #1 on: July 03, 2019, 04:05:31 AM »
Hi Jerm79,

In later versions this is a configurable setting.
It is under Settings, General, Browser Notifications.

It's the Audiable Ringing setting.

Offline Jerm79

  • Contributer
  • *
  • Posts: 26
  • Country: us
  • Karma: +0/-0
    • View Profile
Re: MiCollab Web Client single audible beep from PC for incoming calls
« Reply #2 on: July 03, 2019, 12:34:26 PM »
We're on 7.3 right now. I'll be pushing to 8.x later this month/next month. The options we have available are in the screen attachment. The (click) sound is horrible, and it's the same across all our PC's.

Offline Magpye

  • Full Member
  • ***
  • Posts: 134
  • Country: gb
  • Karma: +10/-0
    • View Profile
Re: MiCollab Web Client single audible beep from PC for incoming calls
« Reply #3 on: July 04, 2019, 03:37:43 AM »
Hi Jerm,

We're running 8.1.2.8 if that helps with your decision on which version to go to.

Magpye.


 

Sitemap 1 2 3 4 5 6 7 8 9 10