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Mitel MiVoice Business/MCD/3300
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Reporting
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Topic: Reporting (Read 784 times)
Bigpomaha
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Reporting
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on:
May 20, 2019, 03:23:20 PM »
Is there a way to measure call volume on the 3300? Would like to compare call volume throughout the year. Not sure if it's possible. Any assistance is appreciated. Thanks
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Tom2018
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Re: Reporting
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Reply #1 on:
May 21, 2019, 08:29:19 AM »
Hi,
take a look at the SMDR Output. You can open a port to the mcd and record the data live or you can export the data over the scheduler
regards,
Tom
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