email Notifications for Alarms

[RLyon]

I'm trying to get all Critical and Major notifications sent to an email. I have the email gateway set up. Admin e-mail, email address and user email are all the same. I am using smtp2go as my server port 2525. I created an admin user on the systems not associated to a device. I enabled that user to get notifications in the System admin tool as well as the User Admin related field. One System is an IP only system and add a sip trunk to the system to trigger a Major alarm, but I am not receiving any emails. Is there more to it?

[magnus]

You need to use the SAD tool to setup notification on the specific alarms you want notified. As well as all the other things you have done

[RLyon]

Thank you for the reply. Unless I am misunderstanding you. i had stated in my original post that I had enabled it in the System Admin Tool under Setup>Manage Alarm Notifications. I believe I am missing something else.

[magnus]

Create User with admin rights
setup the email address for that user
log into the SAD tool with that user
Activate system monitoring
Setup->manage alarm notifications
checkmark each individual alarm notification you want to receive.
The alarm groups have never worked for me.

The easiest alarm to test is the off hook alarm.

I have only ever had intermitten success with this.