Hello,
I recently migrated a VPN branch over to vMCD. Ever since then if a customer calls our contact center then they transfer that person over to vpn site there's one way audio. I can hear the user at the vpn location but they cannot hear me. The call into the CC is on a PRI. I've done several different test between the vpn site and CC and no other combo gives me one way audio. I found old posts about SIP and one way but not PRI. The CC phones are also on vMCD. It appears to be all phones in the CC and all phones at VPN site. Is there some logs that could help me in this situation on vMCD?
thanks,