Author Topic: 8662 in SIP mode on Mitel 5000  (Read 995 times)

Offline filly

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8662 in SIP mode on Mitel 5000
« on: January 09, 2019, 12:28:54 PM »
I have a few Inter-Tel 8662 (FW ver 2.2.02) phones laying around and a Mitel 5000 (5.0.4.75) with 5 unused category "C" licenses. It's my understanding that the "C" license allows 8662s in SIP mode, but I can't seem to figure out how to get it to work. I've tried creating both 86xx and SIP extensions, but I get licensing errors on both. I get a licensing error trying to use an 86xx extension with the 8662 in ITP mode because I don't  have "A" licenses. That makes sense. However, I also get a licensing error when the phone is in SIP mode trying to use a SIP extension on the 5000. I've even tried the phone in SIP mode with a 86xx extension on the 5000, but I don't see how that would work at all.

Has anyone here ever used a "C" license this way or have any suggestions on what I might be missing? Below is what the documentation reads on the category "C" license.
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Category C license includes the following phones:
  • Mitel 8600, 8622, 8662, and 8690 phones that are in SIP mode
  • Mitel 8660 phone
  • Axxess/Eclipse IP PhonePlus
  • IP Single Line Adapter (SLA)
  • Mitel 8664, 8665, and 8668 phones
  • Mitel 8601 SoftPhone for Pocket PC
  • Cisco® 7960 SIP Phone (third-party SIP phone)
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Offline Tech Electronics

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Re: 8662 in SIP mode on Mitel 5000
« Reply #1 on: January 09, 2019, 01:02:09 PM »
filly,

That is because the 86xx multi-protocol phones in SIP mode are not supported on the MiVoice Office 250 platform.

Thanks,

TE


 

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