Author Topic: Phone Tree Assistance  (Read 802 times)

Offline bigpomaha@gmail.com

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Phone Tree Assistance
« on: January 04, 2019, 11:09:08 AM »
I have an office phone tree that has two options.  This is setup in VM Multi-level Auto Attendant.  I need to send OPtion 1 to a group of 3 phones that ring and i am unable to do that.  Any help on this would be great.   Tried setting up a "Ring Group" and Hunt Group but I cannot point that option to one of those types.  It wants an extension.  Any help is appreciated.  Thanks

Perry


Offline bigpomaha@gmail.com

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Re: Phone Tree Assistance
« Reply #1 on: January 04, 2019, 12:50:01 PM »
got it figured out.  needed to add VM box that transfers to an extension.  then i added the vm box to the AA list, 


 

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