Hi folks.
Couple questions regarding MOH on the 3300.
First of all, is there a way to _download_ an existing embedded music file? I don't see any way in the GUI, but can it be done via CLI/FTP (or the GUI some other way I can't find?) I'm thinking I want a local copy of this file for future reference, so I can delete it and upload another one. There's just not enough space on these 3300's.
And secondly,
We have multiple tenants, each of which use a different MOH source. A couple use the 3300 embedded source, and 3 use on-hold-plus players associated with a DN (extensions 881-883.) I've changed every tenant from embedded to one of the externals (882) and it's still sourcing from the embedded file. I figured I might have to wait until the file plays out, but I'm pretty sure it's been far longer than that now. Is there some way to force the change from an embedded source to external?
Thanks in advance!
-dg