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Author Topic: 8622 IP Phone Showing Messages, Mailbox Has No Messages  (Read 916 times)

Offline CBeyer

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8622 IP Phone Showing Messages, Mailbox Has No Messages
« on: November 29, 2018, 01:01:32 PM »
I have an IP Phone (Mitel 8622) that show "1 New Message" on its display, however, the mailbox for the user and extension of that phone is empty.

Any ideas on how to resolve this or find out which extension that mailbox belongs to?
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Offline CBeyer

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Re: 8622 IP Phone Showing Messages, Mailbox Has No Messages
« Reply #1 on: November 29, 2018, 01:14:06 PM »
Discovered the issue to this and another similar problem here, for future Googler's

https://community.spiceworks.com/topic/701465-mitel-phone-message-button-forwarding

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Offline DND ON

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Re: 8622 IP Phone Showing Messages, Mailbox Has No Messages
« Reply #2 on: November 29, 2018, 04:15:10 PM »
Simply press <MSG> * to clear the lamp.
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