Mitel Forums > Mitel MiVoice Business/MCD/3300

No inbound calls on E1

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gimitel:
Hi Mitels friends.

I am having an issue with receiving calls on a E1. I can make outgoing calls but no incomming. I enabled the ccs trace continious. When dialing out i can see all trafic for the outgoing call but when i dialin on the E1 there is no traffic !

Can someone advise pls.

Regards,

Gimitel

NEPhoneGuy:
Sounds like you might need to reach out to the access provider?

acejavelin:
Is this a new service that your just setting up, or an existing one that is having an issue?

The most common issue is setting the Number of Digits to Absorb setting, if you leave it blank it will fail for every inbound call, make sure to put a 0 in that field. (The online help states this as well)

gimitel:
Hi Guys,

Thanks for the feedback.
I have 0 in the absorb field.
Another question. Should i at least see inbound traffic in the ccs trace when i made an inbound call?

I am not getting any inbound traffic in the ccs trace. I am thinking maybe the provider is not sending the digits (inbound) towards the Mitel.

Regards,

Gimitel

acejavelin:
Not if it isn't getting to call processing for come reason... Best to do an EDIT TRACE TSP L2L3 <PLID> and watch it when you make an incoming call.

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