Used phone not working - 5320e

[AJ-Indelco]

Hello,

We had a couple phones get damaged that were 5320 models. So I had a resource that was changing phone systems and tossing their 5320e.  Shouldn't I be able to just reset the phone to default and change to my settings?  Or is it not that simple?

I did the reset, changed to my settings that I normally would have done on a new phone. Made the change in the phone system. Reboot the phone and it just hangs on contacting server.

Thanks in advance.
AJ

[acejavelin]

If you are stuck on CONTACTING SERVER, then you most likely have a setting wrong... If you reset, then assuming you don't use DHCP or LLDP to provision the device, is to set the VLAN and put it in Teleworker mode.

Although a properly configured system and network should require nothing but plugging in the phone.

[AJ-Indelco]

When I purchased these used phones I didn't change my license since I was just replacing existing units. That wouldn't have anything to do with it?

Thanks again.

[acejavelin]

No, that wouldn't have anything to do with it...