Author Topic: AWV AD Login Not working (single user)  (Read 1538 times)

Offline ZuluAlpha

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AWV AD Login Not working (single user)
« on: October 02, 2018, 04:28:33 PM »
I have an AWV deployment that uses LDAP to sync our active directory for login.

It's working for everyone except one admin user who it worked for at one time, but now doesn't. The following steps have been taken to troubleshoot:

Change AD Password (no good)
Delete existing AWV account (no good, possibly counter productive?)
Re-initialize MiCollab account (not synced with AD)

Now I'm stuck.


Offline sunspark

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Re: AWV AD Login Not working (single user)
« Reply #1 on: October 03, 2018, 04:56:05 AM »
What happen if you try to login the micollab/portal with the same login/password ?

Offline ZuluAlpha

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Re: AWV AD Login Not working (single user)
« Reply #2 on: October 03, 2018, 11:59:13 AM »
MiCollab works ok - but it uses a different set of credentials. Only our AWV blade is synced with AD via LDAP.

Offline ZuluAlpha

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Re: AWV AD Login Not working (single user)
« Reply #3 on: December 26, 2018, 04:26:18 PM »
There was a change in the AD server that required a change in the LDAP info. The error still persisted but sorted itself out after a few days.


 

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