Hi all,
Hoping someone out there has come across this problem before because none of us here have!
Basically, we need to set up a key on a handset to forward calls into a ring group out to an external number. Seems pretty simple - just CDE speedcall of [FAC][RG ext] then get them to dial the number to forward to. The problem being, the FAC isn't creating the call forward profile.
What's even weirder is if I manually create the profile, I can't turn it off. It will let me add, and chose the "off" radio button, but it will always turn on immediately. Editing and saving as "off" still has it turned on.
Does anyone have any ideas?
Just to confirm - the FAC being used is correct, and software Rel 8.0 SP3 if that's any use...
Cheers,
Jordan
