Author Topic: Msg light on phone with no mb NuPoint 10  (Read 900 times)

Offline Crowtalks

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Msg light on phone with no mb NuPoint 10
« on: July 26, 2018, 11:15:57 AM »
Have a 5330e on a MiVB 8.0 with NuPoint that has a msg light.

You press the msg key and it is wanting you to enter the VM passcode, If you try to enter a passcode, it says server is not configured.

I created a mb on the phone with a new passcode, when I try to log in, I get the same message: the server is not configured. I deleted the mb, but to no avail, still has msg waiting light flashing.

The NuPoint is working properly with all call flows and mailboxes...

Any ideas?

Jim
« Last Edit: July 26, 2018, 11:18:09 AM by Crowtalks »


Offline johnp

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Re: Msg light on phone with no mb NuPoint 10
« Reply #1 on: July 26, 2018, 04:36:22 PM »
Sounds like visual voice mail is enabled on the set and perhaps not configured on the MCD External Visual VM form

Offline Crowtalks

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Re: Msg light on phone with no mb NuPoint 10
« Reply #2 on: July 26, 2018, 04:37:17 PM »
OK thanks, I'll check...


 

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