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Ring group not working
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Topic: Ring group not working (Read 3363 times)
ianbt001
Jr. Member
Posts: 62
Karma: +0/-0
Ring group not working
«
on:
October 04, 2010, 04:20:03 PM »
I have a strange fault as follows, ddi in to name tag hunt group which is always call forward to ring group with 5 members in it. IF you dial the ring group all members ring OK . IF you dial the ddi only the 1st member rings, ant idea's
?
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bobcheese
Sr. Member
Posts: 435
Karma: +3/-0
Re: Ring group not working
«
Reply #1 on:
October 04, 2010, 05:43:04 PM »
What happens if you dial the internal number of the hunt group? I know you have reroute always on HG but in the name tag hunt group go you have any members?
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ianbt001
Jr. Member
Posts: 62
Karma: +0/-0
Re: Ring group not working
«
Reply #2 on:
October 05, 2010, 03:14:10 AM »
No members, hunt group is used just to control day/night
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bobcheese
Sr. Member
Posts: 435
Karma: +3/-0
Re: Ring group not working
«
Reply #3 on:
October 05, 2010, 07:50:27 AM »
and what happens if you dial the internal number of the hunt group?
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ianbt001
Jr. Member
Posts: 62
Karma: +0/-0
Re: Ring group not working
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Reply #4 on:
October 05, 2010, 08:39:51 AM »
If I call the internal hunt group number, it still only rings one extension.
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bobcheese
Sr. Member
Posts: 435
Karma: +3/-0
Re: Ring group not working
«
Reply #5 on:
October 05, 2010, 02:35:19 PM »
sounds strange. Is there a reason why you have it set to 'nametag' huntgroup? If not try setting as 'voice' and see what happens. Out of interset what software version?
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ianbt001
Jr. Member
Posts: 62
Karma: +0/-0
Re: Ring group not working
«
Reply #6 on:
October 11, 2010, 01:18:18 PM »
4.1 sp2
Cust ( surprise surprise ) now wants it prog differently, so no longer an issue, thanks anyway.
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