Author Topic: Trunk different tenant transfer fail.  (Read 800 times)

Offline manchester7

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Trunk different tenant transfer fail.
« on: June 12, 2018, 11:17:18 PM »
Hi Mitel Avenger team,

I have done configure 2 tenant 1 and 2. No restrict on ext to ext call. It is only for group ext and trunk isolation. For example Group ext A used trunk A. Group Ext B used trunk B.

I have been facing a problem where Call incoming from Trunk A fail to transfer to Group of Ext B. It also happen Incoming call from trunk B fail to transfer group of Ext A.

Am i wrong apply this tenant setting or this is Mitel rule of tenant setting.


Offline ralph

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Re: Trunk different tenant transfer fail.
« Reply #1 on: June 13, 2018, 07:36:43 AM »
How did you restrict them? 
COR?
Interconnect Restriction? 
Tenanting?

If you connected via Tenanting or Interconnect Restriction, then you won't be able to xfer to users that are restricted from using those trunks.

If you restricted via COR then that should work for you.

Ralph


 

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