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Author Topic: In 5361 second call not received when busy in mitel A 470  (Read 1378 times)

Offline mahendra5674

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In 5361 second call not received when busy in mitel A 470
« on: June 03, 2018, 05:22:24 AM »
Hi

I am facing issue with mitel 5361 digital phone when my phone busy i am not able to get second call by internally but i got external call on call waiting.


pls suggest
« Last Edit: June 13, 2018, 07:27:08 AM by ralph »
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Offline bojo387

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Re: In 5361 second call not received when bussy in mitel A 470
« Reply #1 on: June 12, 2018, 11:16:48 AM »
what do you mean can't get 2nd call? for incoming?
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Offline mahendra5674

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Re: In 5361 second call not received when busy in mitel A 470
« Reply #2 on: June 14, 2018, 08:26:13 AM »
yes

if my extension is internally busy i am not able to get 2nd call.
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Offline bojo387

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Re: In 5361 second call not received when busy in mitel A 470
« Reply #3 on: June 14, 2018, 08:29:17 AM »
untick "busy on busy" under the user's permission set and see...
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