I am being asked to convert our call center to hot desking agents. I would like to have phones with no extension until hotdesk is used to log into that phone. I don't see a way to do this in our Mitel 5000 with Firmware 6.0 SP3. When I go into the Controllers section and select an unused Port, I see the option for Digital Phone, select that, but then I must choose an extension number to continue. I guess knowing what I know about this system, everything logically has some kind of extension number whether it's a phone or programming. I guess I'm simply asking if every digital phone must have a number, or is there a way to have a digital phone exist with no extension number until someone logs in using hot desk?
Thank you.
