I have an issue, though I would try raising here before going to my support agent to push to Mitel
The management studio (MiVCR 9.1) works fine on all the physical computer (Mix of windows 7 and 10) but we have a few people working in VMware Horizon Client (windows 7)
I have access to a different Horizon profile (still windows 7), tried there and got the same issue.
When they try to export the call audio they are getting the following error message
Failed to install audio conversion components
Couldn't unpack and/or register NCTWMAFile.dll;
OAISYS.OaisysApplicationException: Failed to register because
D:\Users\<user name>\AppData\Local\Apps\2.0\N9DEE345.XEH\3A3LY9L7.LO6\oais..tion_08cc20c2182722aa_0009.0001_f4a268dee94adb9n\NCTWMAFile.dll is not a COM server
at OAISYS.Utils.RegSvr.Register(String pathname. Boolean unregister, Boolean currentUser)
at OAISYS.Utils.RegSvr.RegisterBasedOnUser(Sting pathname)
at OAISYS.IO.ResourceInstaller.UnpackFile(String directory, Byte[] fileBytes, String fileNameWithoutDirectory, Boolean register, String& fileName)
Failed to register because
D:\Users\<user name>\AppData\Local\Apps\2.0\N9DEE345.XEH\3A3LY9L7.LO6\oais..tion_08cc20c2182722aa_0009.0001_f4a268dee94adb9n\NCTWMAFile.dll is not a COM server
any thoughts?
