Rollover line to call tree

[RRell]

How would I rollover a main line to a call tree if it is not answered?

So it would ring the main line then it would prompt "For xxxx Press 1.  For yyyyy Press 2"

[Tech Electronics]

RRell,

You would need to send the call to a Call Routing Announcement that provided the options you want. Call Routing Announcements are created under:

Voice Processor > Devices > Applications

You will need to trace out how the call flows through the system now and then post that if you need more help.

Thanks,

TE