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Author Topic: Mitel 5312 & Sipgate  (Read 4105 times)

Offline HHTechnology

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Mitel 5312 & Sipgate
« on: January 26, 2018, 08:56:43 AM »
Hi all,
I have a Mitel 5312 and a Sipgate account. when trying to load the web interface via the IP address i am greeted with the attached page. I am about to pull my hair out here. Does anyone have experience with this setup?

Many Thanks. Vince
« Last Edit: January 26, 2018, 08:58:57 AM by HHTechnology »
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Offline HHTechnology

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Re: Mitle 5312 & Sipgate
« Reply #1 on: January 26, 2018, 08:58:12 AM »
It wont let me upload the image... So the webpage says...


Mitel SIP Phone

Please select and download your language.

Choose you language


Enter your TFTP Server IP address
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Offline acejavelin

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Re: Mitle 5312 & Sipgate
« Reply #2 on: January 26, 2018, 09:16:11 AM »
Quote from: HHTechnology on January 26, 2018, 08:58:12 AM
It wont let me upload the image... So the webpage says...


Mitel SIP Phone

Please select and download your language.

Choose you language


Enter your TFTP Server IP address
The SIP firmware is incomplete, you need to have the SIP firmware and language files on your TFTP server and point it to that server.
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Offline HHTechnology

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Re: Mitel 5312 & Sipgate
« Reply #3 on: January 26, 2018, 09:35:56 AM »
Do you happen to have the firmware at all please or at least be able to point me to someone who will have it?

I have tried firmware from various forums and have failed each time.

Many Thanks.
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Offline acejavelin

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Re: Mitel 5312 & Sipgate
« Reply #4 on: January 26, 2018, 12:13:01 PM »
Quote from: HHTechnology on January 26, 2018, 09:35:56 AM
Do you happen to have the firmware at all please or at least be able to point me to someone who will have it?

I have tried firmware from various forums and have failed each time.

Many Thanks.
Mitel stopped releasing the firmware as a separate bundle 10 years ago... In current systems I only see SIP packages for 5324 and 5340 phones. Do you know the name of the file it is trying to pull? You can install tftpd32 on your laptop and point the phone to your computer and see what file it is trying to grab.
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Offline HHTechnology

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Re: Mitel 5312 & Sipgate
« Reply #5 on: January 26, 2018, 01:08:15 PM »
Below is the log;
Many Thanks again!


Connection received from 172.16.1.110 on port 49156 [26/01 18:06:02.081]
Read request for file <MN_Generic.cfg>. Mode octet [26/01 18:06:02.081]
File <MN_Generic.cfg> : error 2 in system call CreateFile The system cannot find the file specified. [26/01 18:06:02.081]
Connection received from 172.16.1.110 on port 49157 [26/01 18:06:03.159]
Read request for file <MN_user.cfg>. Mode octet [26/01 18:06:03.159]
File <MN_user.cfg> : error 2 in system call CreateFile The system cannot find the file specified. [26/01 18:06:03.159]
Warning : received duplicated request from : [26/01 18:06:03.847]
Connection received from 172.16.1.110 on port 49157 [26/01 18:06:04.097]
Read request for file <MN_user.cfg>. Mode octet [26/01 18:06:04.097]
File <MN_user.cfg> : error 2 in system call CreateFile The system cannot find the file specified. [26/01 18:06:04.097]
Connection received from 172.16.1.110 on port 49158 [26/01 18:06:04.128]
Read request for file <MN_08000F44261F.cfg>. Mode octet [26/01 18:06:04.128]
File <MN_08000F44261F.cfg> : error 2 in system call CreateFile The system cannot find the file specified. [26/01 18:06:04.128]
Connection received from 172.16.1.110 on port 49159 [26/01 18:06:08.831]
Warning : received duplicated request from : [26/01 18:06:08.831]
Read request for file <sip5324ttnlang_en_US.bin>. Mode octet [26/01 18:06:08.831]
File <sip5324ttnlang_en_US.bin> : error 2 in system call CreateFile The system cannot find the file specified. [26/01 18:06:08.831]
Connection received from 172.16.1.110 on port 49159 [26/01 18:06:09.081]
Read request for file <sip5324ttnlang_en_US.bin>. Mode octet [26/01 18:06:09.081]
File <sip5324ttnlang_en_US.bin> : error 2 in system call CreateFile The system cannot find the file specified. [26/01 18:06:09.081]
Connection received from 172.16.1.110 on port 49159 [26/01 18:06:10.050]
Read request for file <sip5324ttnlang_en_US.bin>. Mode octet [26/01 18:06:10.050]
File <sip5324ttnlang_en_US.bin> : error 2 in system call CreateFile The system cannot find the file specified. [26/01 18:06:10.050]
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Offline acejavelin

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Re: Mitel 5312 & Sipgate
« Reply #6 on: January 26, 2018, 07:38:50 PM »
Quote from: HHTechnology on January 26, 2018, 01:08:15 PM
Below is the log;
Many Thanks again!


Connection received from 172.16.1.110 on port 49156 [26/01 18:06:02.081]
Read request for file <MN_Generic.cfg>. Mode octet [26/01 18:06:02.081]
File <MN_Generic.cfg> : error 2 in system call CreateFile The system cannot find the file specified. [26/01 18:06:02.081]
Connection received from 172.16.1.110 on port 49157 [26/01 18:06:03.159]
Read request for file <MN_user.cfg>. Mode octet [26/01 18:06:03.159]
File <MN_user.cfg> : error 2 in system call CreateFile The system cannot find the file specified. [26/01 18:06:03.159]
Warning : received duplicated request from : [26/01 18:06:03.847]
Connection received from 172.16.1.110 on port 49157 [26/01 18:06:04.097]
Read request for file <MN_user.cfg>. Mode octet [26/01 18:06:04.097]
File <MN_user.cfg> : error 2 in system call CreateFile The system cannot find the file specified. [26/01 18:06:04.097]
Connection received from 172.16.1.110 on port 49158 [26/01 18:06:04.128]
Read request for file <MN_08000F44261F.cfg>. Mode octet [26/01 18:06:04.128]
File <MN_08000F44261F.cfg> : error 2 in system call CreateFile The system cannot find the file specified. [26/01 18:06:04.128]
Connection received from 172.16.1.110 on port 49159 [26/01 18:06:08.831]
Warning : received duplicated request from : [26/01 18:06:08.831]
Read request for file <sip5324ttnlang_en_US.bin>. Mode octet [26/01 18:06:08.831]
File <sip5324ttnlang_en_US.bin> : error 2 in system call CreateFile The system cannot find the file specified. [26/01 18:06:08.831]
Connection received from 172.16.1.110 on port 49159 [26/01 18:06:09.081]
Read request for file <sip5324ttnlang_en_US.bin>. Mode octet [26/01 18:06:09.081]
File <sip5324ttnlang_en_US.bin> : error 2 in system call CreateFile The system cannot find the file specified. [26/01 18:06:09.081]
Connection received from 172.16.1.110 on port 49159 [26/01 18:06:10.050]
Read request for file <sip5324ttnlang_en_US.bin>. Mode octet [26/01 18:06:10.050]
File <sip5324ttnlang_en_US.bin> : error 2 in system call CreateFile The system cannot find the file specified. [26/01 18:06:10.050]

sip5324ttnlang_en_US.bin is the problem file... I might be able to grab it from a working system on Monday. If you don't hear from me by end of day Monday, drop a post here.
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Offline HHTechnology

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Re: Mitel 5312 & Sipgate
« Reply #7 on: January 27, 2018, 04:01:46 AM »
That would be absolutely amazing, thank you!

My email address is vincent@hh-technology.co.uk if you need to send it over via email?

Many Thanks!
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Offline sarond

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Re: Mitel 5312 & Sipgate
« Reply #8 on: January 27, 2018, 07:27:14 AM »
You can try the attached.
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Offline acejavelin

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Re: Mitel 5312 & Sipgate
« Reply #9 on: January 27, 2018, 10:12:32 AM »
Quote from: sarond on January 27, 2018, 07:27:14 AM
You can try the attached.
Thanks sarond... probably the same one I would have shared.
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Offline HHTechnology

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Re: Mitel 5312 & Sipgate
« Reply #10 on: January 27, 2018, 01:11:16 PM »
Thank you everyone! We have life.  :D
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Offline sarond

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Re: Mitel 5312 & Sipgate
« Reply #11 on: January 27, 2018, 06:36:16 PM »
Quote from: acejavelin on January 27, 2018, 10:12:32 AM
Quote from: sarond on January 27, 2018, 07:27:14 AM
You can try the attached.
Thanks sarond... probably the same one I would have shared.

No doubt it would be.  :)
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Offline sarond

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Re: Mitel 5312 & Sipgate
« Reply #12 on: January 27, 2018, 06:37:53 PM »
Quote from: HHTechnology on January 27, 2018, 04:01:46 AM
That would be absolutely amazing, thank you!

My email address is zz@yy.com if you need to send it over via email?

Many Thanks!

Just an FYI I would edit your post and remove your email address so you don't get hit with spam.
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Offline Lucas Bonow

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Re: Mitel 5312 & Sipgate
« Reply #13 on: August 06, 2020, 12:24:44 PM »
Estou precisando do arquivo sip5324ttnlang_en_US.bin para um aparelho mitel 5312.
Você ainda tem esse arquivo?
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