Accessing 69xx

[Anders]

Hi Everyone,

I'm having some issues with accessing a 6940 through the browser - and I am a bit stuck.
I have the IP of the 6940 Phone, and I have tried accessing it though both http and https
However it is not letting me access the phone - I have tried scanning the IP with NMAP for open ports, but everything is closed.

I have tried disabling the firewall on the Phone, still no luck.

I can ping the phone from my computer, no issue.

Now I am not sure if I need to enable something on the 3300, phone, COS etc
does anyone have any suggestions ?

Thanks
Anders

[acejavelin]

What are you trying to do? I didn't think there was anything you can do with the phone that way...

[Anders]

I believe it is called Web UI features
As per http://edocs.mitel.com/UG/EN/MiNet/1.0/6900_Series_Administrator_Guide.pdf page 34

[sunspark]

I believe it is called Web UI features
As per http://edocs.mitel.com/UG/EN/MiNet/1.0/6900_Series_Administrator_Guide.pdf page 34

Maybe the version of your firmware?

What is the version?

[Anders]

I have version 01.03.00.101 and Call Server Rev. 14.0.3.22

[acejavelin]

Did you set a passcode in System Security Management for Phone Administrator Passcode?

Learning as I'm going through this, trying to access the 6930 I have on the bench...

This seems to be the key, I couldn't get any response from the phone until I set this passcode, then rebooted the phone, then I was prompted to login. Used 'root' and the passcode I set and was able to access the phone's web portal.

[sunspark]

Did you set a passcode in System Security Management for Phone Administrator Passcode?

Learning as I'm going through this, trying to access the 6930 I have on the bench...

This seems to be the key, I couldn't get any response from the phone until I set this passcode, then rebooted the phone, then I was prompted to login. Used 'root' and the passcode I set and was able to access the phone's web portal.

Yes , i confirm . I did the same thing to make it works

[Anders]

Hmm I'm still having issues
I've gotten the IP from the 6940 phone, I can ping the phone
However I'm getting no response when I try and use a browser to connect to that IP - I have tried both HTTP and HTTPS

I've tried changing the password in System Security Management from the default one to a different one.

I've tried rebooting the phone multiple times, I've tried scanning the IP for open ports and I am not finding any

[sunspark]

Hmm I'm still having issues
I've gotten the IP from the 6940 phone, I can ping the phone
However I'm getting no response when I try and use a browser to connect to that IP - I have tried both HTTP and HTTPS

I've tried changing the password in System Security Management from the default one to a different one.

I've tried rebooting the phone multiple times, I've tried scanning the IP for open ports and I am not finding any

Firewall or proxy issue.

Assign static ip and use a small poe switch. Put only the phone and your computer.

[Anders]

Firewall or proxy issue.

Assign static ip and use a small poe switch. Put only the phone and your computer.

Are you referring to the firewall that is build into the 6940 ?

The Vlan that my PC is on is different than the vlan that the phones reside on, that could possible the the issue.
I'll do a bit more digging around.