« previous next »
Pages: [1]   Go Down

Author Topic: Mivoice console call in hold  (Read 971 times)

Offline sunspark

  • Global Moderator
  • Hero Member
  • *****
  • Posts: 986
  • Country: mx
  • Karma: +16/-1
    • View Profile
Mivoice console call in hold
« on: January 14, 2018, 01:19:55 PM »
Hi.

When operator put in hold a call. After 30second the console ring again but the call stay in hold.

How can i delete this ring? I checked all hold timer in cos.

Any idea ?
Logged

Offline ralph

  • Mitel Forums Admin
  • Hero Member
  • *****
  • Posts: 5767
  • Country: us
  • Karma: +469/-0
  • Published Author: http://amzn.to/2dcYSY5
    • View Profile
Re: Mivoice console call in hold
« Reply #1 on: January 15, 2018, 08:17:00 AM »
Check the call hold timer in the Trunk's COS.

Ralph
Logged

Offline sunspark

  • Global Moderator
  • Hero Member
  • *****
  • Posts: 986
  • Country: mx
  • Karma: +16/-1
    • View Profile
Re: Mivoice console call in hold
« Reply #2 on: January 15, 2018, 10:03:20 AM »
Quote from: ralph on January 15, 2018, 08:17:00 AM
Check the call hold timer in the Trunk's COS.

Ralph


Hi Ralph , i will check tomorrow. thank you.
Logged

Offline sunspark

  • Global Moderator
  • Hero Member
  • *****
  • Posts: 986
  • Country: mx
  • Karma: +16/-1
    • View Profile
Re: Mivoice console call in hold
« Reply #3 on: January 24, 2018, 11:42:31 AM »
Quote from: ralph on January 15, 2018, 08:17:00 AM
Check the call hold timer in the Trunk's COS.

Ralph

Thank u Ralph it works
Logged

Pages: [1]   Go Up
« previous next »
 

Sitemap 1 2 3 4 5 6 7 8 9 10