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Author Topic: Mivoice console call in hold  (Read 983 times)

Offline sunspark

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Mivoice console call in hold
« on: January 14, 2018, 01:19:55 PM »
Hi.

When operator put in hold a call. After 30second the console ring again but the call stay in hold.

How can i delete this ring? I checked all hold timer in cos.

Any idea ?
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Offline ralph

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Re: Mivoice console call in hold
« Reply #1 on: January 15, 2018, 08:17:00 AM »
Check the call hold timer in the Trunk's COS.

Ralph
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Offline sunspark

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Re: Mivoice console call in hold
« Reply #2 on: January 15, 2018, 10:03:20 AM »
Quote from: ralph on January 15, 2018, 08:17:00 AM
Check the call hold timer in the Trunk's COS.

Ralph


Hi Ralph , i will check tomorrow. thank you.
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Offline sunspark

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Re: Mivoice console call in hold
« Reply #3 on: January 24, 2018, 11:42:31 AM »
Quote from: ralph on January 15, 2018, 08:17:00 AM
Check the call hold timer in the Trunk's COS.

Ralph

Thank u Ralph it works
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