Author Topic: Error Message - Harmful or Erroneous?  (Read 1461 times)

Offline BobbyMitel

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Error Message - Harmful or Erroneous?
« on: December 12, 2017, 03:36:08 PM »
Hi All -  We started having SIP error messages after our vendor upgraded the 3300's back in Dec 2016.  I reported it in Feb 2016 and it's still happening even though they say that Mitel fixed it.  What is it?  Is it harmful?

Log Type  Software
Log Number  4395
Severity  Warning
Date  2017/Dec/12
Time  15:17:05
Source  SSP
Description  SSPGetMinSEHeaderInSipMsg failed
Module  Main
File Name and Line Number  SSPUtils.cpp;11771

Also seeing this every now and then:

Log Type  Maintenance
Log Number  4390
Severity  Warning
Date  2017/Dec/12
Time  15:14:52
Source  SSP
Description  Unusual SIP Registration Activities, 45680 '404 Not Found' responses.Registration to sip:2657@192.168.56.100/sip:2657@192.168.56.100 was just attempted by SrcIP[192.168.56.100:5060] ViaIP[192.168.56.100:5060] ContactIP[192.168.56.100:5060]. Since the last log there have been 0 other log requests for 'not found' failures. If this is not an address you recognize please change your firewall to block this address.
Module  Main
File Name and Line Number  Maintenance;0



Offline johnp

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Re: Error Message - Harmful or Erroneous?
« Reply #1 on: December 12, 2017, 08:14:39 PM »
Guess knowing about your sip devices might help.

Offline acejavelin

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Re: Error Message - Harmful or Erroneous?
« Reply #2 on: December 12, 2017, 08:32:26 PM »
Unless people are complaining of call issues or failures, the SSPGetMinSEHeaderInSipMsg error is erroneous.

The other one may or may not be of interest... what is 192.168.56.100 and do you have a valid extension 2657 and is it working?


 

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