Good Morning!
I have a Secretary on a Mitel 6940 phone (Clustered 3300 MX/CX environment running 8.0 PR3) with a list of Chief's on her phone as Key System line appearances. When it was working before, a call coming into one of the chief's extensions would flash on her phone and the 'Forward' soft key would appear ... she could hit that soft key to send the caller elsewhere.
Now, hitting the 'Forward' soft key does nothing. No changes have been made to her configuration.
Any ideas?
Thanks!