Wondering if someone out there came across this issue before.... we have cell phone twinning turned on for a few desk phone users but when someone calls their DID from outside, the cell picks up but there is no audio on both sides of the line!!! Now if someone in the office dials my extension (4 digit) and I pick up with my cell the connection works fine. If that same someone in the office dials my full 10 digit DID from the same phone that dialed my extension it does not work. So in short >>> cell twinning works with 4 digit dialing but not with 10 digit - any ideas?
Running MiCollab 7.3.0.204 and MiVoice Business 8.0 SP1
thank you