I need to record several MiCollab extensions using MiVoice Call Recorder
We have MiCollab clustered with a MBG with SRC going to MiVoice Call Recorder 9.1
I see details of the calls going to and from the extension I have added but have no audio.
When I check "Ports" I see the extension in question has "Alarm Waiting for Extension Association from SRC"
Other ports range from the expected IDLE and recording, to others with the same "Alarm Waiting for Extension Association from SRC" and others with "... offline or down"
Ive been through the voice recorder, MBG/SRC, MiCollab and MCD with no luck