JOB SUMMARY
GTN Technical Staffing is currently seeking a Senior Telecom Engineer for a Direct-Hire in Dallas, TX. Sr. Telecom Engineer will take the LEAD role in the implementation / maintenance / troubleshooting of call processing environments (multiple).
TECHNICAL REQUIREMENTS
10+ years of experience in the following skill sets…
Expert Voice operations experience
Standardization / documentation of enterprise Voice networks.
Previous experience supporting a decentralized business structure.
Exceptional understanding and experience with the following:
Session Initiation Protocol (SIP)
Primary Rate Interface (PRI)
Plain Old Telephone Service (POTS)
VOIP protocols/technologies
Install / Configure Mitel physical and virtual systems (EXPERT)"
Mitel MiVoice Business (MCD/3300)
MBG, MiCollab
MiVoice Office 250 (5000)
NuPoint
MiContact Center (Prairie Fyre)
MiRecording (Oaisys) systems
PREFERRED (but not required)
Transportation or related industry experience
Interactive Voice Response (IVR)
