Mitel 3300 MXe additional isdn30

[armstr_a]

Hi,

We have a Mitel 3300 MXe with a ISDN30 circuit. We have ordered and additional ISDN 30 along with the require Mitel license. Our maintenance provider has said we have the card in to allow 2 ISDN connections into it however i just want to clarify this is the case?

On the front of the unit i have a card in module 1 lablelled T1/E that has 2 network ports labelled 1 and 2. Currently port 2 is live. To the right are 4 LED's that show the status. I assume that i can just connect into port 1 on this module to have the additional ISDN30 added to this system? This will allow more channels and overcome the engaged tone we are getting on the current setup.

[acejavelin]

Actually there is a lot more to it than that, the physical connection you describe is probably correct but there is quite a but more programming involved in adding a second E1 circuit, provision the circuit, ISDN settings, trunks, trunk groups, and possibly modifying ARS.

Just connecting the cable will likely do nothing at all.

[armstr_a]

hi,

Thanks for your reply. I was only physically connecting the cable so the engineer can do all the configurations remotely and hopefully see's this circuit now live.