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Author Topic: mitel 5000 -- Asterisk  (Read 5644 times)

Offline cgashlin01

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mitel 5000 -- Asterisk
« on: May 26, 2015, 02:56:28 PM »
i am trying to link my asterisk box up to my mitel 5000 So that calls can be transfered to and from eachother.

I followed the following guide.
http://technologyordie.com/mitel-5000-asterisk-integration

I am unable to get anything working. When I try to dial 92006 for my sip group then it gives me dial tone - i then try dialing 94001 and it does nothing. my phone doe snot attempt to even dial out. I do see the trunks are not registering on the asterisk box either.

can someone tell me if there is something in those instructions missing?

it also tells me that  TG 92006 is unplugged



Thanks,
« Last Edit: May 26, 2015, 02:58:01 PM by cgashlin01 »
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Offline cgashlin01

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Re: mitel 5000 -- Asterisk
« Reply #1 on: May 26, 2015, 03:44:48 PM »
Also,

After i am able to enter the extension that should  be on my asterisk fro mitel it does nothing. Is there a send command of some sort?
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Offline Tech Electronics

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Re: mitel 5000 -- Asterisk
« Reply #2 on: May 26, 2015, 04:45:31 PM »
cgashlin01,

Are you sure that the Username and Password is the same on both sides so that it can authenticate?

Thanks,

TE
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Offline cgashlin01

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Re: mitel 5000 -- Asterisk
« Reply #3 on: May 26, 2015, 09:41:18 PM »
I think I found the issue. The mitel is in the DMZ which would mean it cannot communicate with nodes on my network.
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Offline Tech Electronics

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Re: mitel 5000 -- Asterisk
« Reply #4 on: May 26, 2015, 09:55:04 PM »
cgashlin01,

Why would you put the 5000 in the DMZ?

Thanks,

TE
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Offline cgashlin01

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Re: mitel 5000 -- Asterisk
« Reply #5 on: May 27, 2015, 07:41:25 AM »
Turns out i was incorrect. See. I am the new IT guy here and trying to figure out the weirdness they got going on. The mitel is indeed plugged into the network. They also have a 2nd router that is plugged in that they are using for a gateway that has th ephone in a DMZ.(Weird).

So my sip is still not working even though it is local.

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Offline cgashlin01

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Re: mitel 5000 -- Asterisk
« Reply #6 on: May 27, 2015, 07:49:04 AM »
So... If anyone had any documentation for this it would be great. I have licensing for sip trunking however there is no attempt from the mitel to reach out to the other system.

In mitel phone. I dial the sip group trunk. I get dial tone.  then try to dial the extension I made. It does nothing. It doesn't appear to attempt anything.
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Offline cgashlin01

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Re: mitel 5000 -- Asterisk
« Reply #7 on: May 27, 2015, 07:51:48 AM »
I have attached pictures to show my mitel conf
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Offline Tech Electronics

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Re: mitel 5000 -- Asterisk
« Reply #8 on: May 27, 2015, 09:19:42 AM »
cgashlin01,

You may want to look at creating a new Call Configuration and verify that you are using the same codecs as shown in your URL documentation.

Thanks,

TE
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Offline cgashlin01

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Re: mitel 5000 -- Asterisk
« Reply #9 on: May 27, 2015, 01:35:23 PM »
Hmmm no go
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Offline johnp

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Re: mitel 5000 -- Asterisk
« Reply #10 on: May 27, 2015, 01:48:06 PM »
Is sip setup under advanced ip settings?
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Offline cgashlin01

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Re: mitel 5000 -- Asterisk
« Reply #11 on: May 27, 2015, 02:43:04 PM »
Yeahp, it looks correct to me.

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Offline johnp

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Re: mitel 5000 -- Asterisk
« Reply #12 on: May 27, 2015, 03:53:45 PM »
Is this a remote asterisk box?
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Offline cgashlin01

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Re: mitel 5000 -- Asterisk
« Reply #13 on: May 28, 2015, 08:06:38 AM »
Asterisk box is onsite and local. Sitting on same subnet.
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Offline Tech Electronics

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Re: mitel 5000 -- Asterisk
« Reply #14 on: May 28, 2015, 10:15:38 AM »
cgashlin01,

I know this is a stupid question, but which way are you expecting the registration to happen?

1. From the 5000 to the Asterisk? If so did you setup the Registrar section of the SIP Trunk Group?
2. From the Asterisk to the 5000? If so did you setup the Authentication section of the SIP Trunk Group?

Thanks,

TE
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