Mitel 5220 IP Phone - Light Notifications

[Galluzzo96]

Hi All,

I just want to know how you go about organising the superkeys so they light up or flash when a particular phone in the office goes off, i use to have this when my managers phone would go off, i would know which phone it was to pick it up,

Just want to know how this works and how i go about doing it as i've been left scratching my head for a long time with this.

Thanks in advance.

[acejavelin]

The top 3 keys don't have lights... Put features that don't require lights on them.

Sent from my Moto G (5) Plus using Tapatalk

[Galluzzo96]

I mean the speed dial buttons that do have lights, there is a way that that light will flash when the associated number is going off in the office so i know which phone is ringing.

[Tech Electronics]

Galluzzo96,

Are you wanting to press the key and retrieve the call or are you going to use Reverse Transfer to pull the call to you?

Setting up a key as a DSS/BLF or the new terminology PKM/BLF is how you get to see a phone state. If you want to have it ring or delay ring your phone when that phone rings then it needs to be setup as Secondary Extension key; this will allow you to press the key to answer it.

Thanks,

TE

[acejavelin]

The top 3 keys don't have lights... Put features that don't require lights on them.

Sent from my Moto G (5) Plus using Tapatalk

My bad... I saw this as "5320" not 5220.

I was unaware the 5220 was supported on the MiVoice Office 250...