« previous next »
Pages: [1]   Go Down

Author Topic: Dial by name in CRA  (Read 1029 times)

Offline mike.l.donnell

  • Contributer
  • *
  • Posts: 5
  • Karma: +0/-0
    • View Profile
Dial by name in CRA
« on: December 27, 2016, 05:40:52 PM »
My dial by name is not working in my CRA. When I input the letters and hit pound it goes only to one extension. Any helpers out there?


Sent from my iPhone using Tapatalk
Logged

Offline dwayneg

  • Hero Member
  • *****
  • Posts: 612
  • Country: us
  • Karma: +29/-1
    • View Profile
Re: Dial by name in CRA
« Reply #1 on: December 27, 2016, 05:54:28 PM »
Did it ever work?  Are the description fields on the phones listed as "Lastname, Firstname"?




Logged

Offline DND ON

  • Global Moderator
  • Hero Member
  • *****
  • Posts: 908
  • Country: us
  • Karma: +23/-0
    • View Profile
Re: Dial by name in CRA
« Reply #2 on: December 27, 2016, 06:32:33 PM »
What does the # do in the digit translation?
Logged

Offline Tech Electronics

  • Global Moderator
  • Hero Member
  • *****
  • Posts: 2983
  • Country: us
  • Karma: +89/-1
    • View Profile
Re: Dial by name in CRA
« Reply #3 on: December 28, 2016, 01:50:18 PM »
mike.l.donnell,

Has everyone setup their mailbox yet?

If you setup the descriptions as [lastname, firstname] and they have setup their mailboxes then it would be determined by which Dial by Name Directory [First or Last] that you are using that determines which mailboxes could be called up.

Thanks,

TE
Logged

Pages: [1]   Go Up
« previous next »
 

Sitemap 1 2 3 4 5 6 7 8 9 10