Mitel 6940

[solic]

Hi
How can i see the users pictures in DSS Keys in Mitek 6940?
I can see it in the micollab client but not on the DSS keys

Also how can i change the screen saver i saw it should be PNG file but when i try to upload it i get message that the file is not supported ?

[billbry66]

avatars only work on speed calls not DSS keys

screensver is a zip file containing png's

- its detailed in the online help

[solic]

Thank you for that
i succeed to work screen saver   but it can only be for all the phones together ?  there is a way to do it for one phone only for example?

[Tech Electronics]

Billbry66,

I believe Solic means how do you set it up. I had the same issue and didn't realize that the phones needed DNS setup for them to work.

Go to your MiCollab Server that is setup for IDS Integration.
Under Applications go to MiCollab Client Service
Click the Configure MiCollab Client Service
Under Enterprise look for Avatar URL:
Copy that URL: http://server url/ucs/avatar/dn/micollab
Exit out of the MiCollab Client Service

Go each MCD that you have in your cluster.
Under Users and Devices / Advanced Configuration / IP Telephones / Online Service URLs
Click Change
Change the Avatar to http://server url/ucs/avatar/dn/micollab
Click Save

Caveats:

The 69xx series phone has to have DNS setup on it!!!!
The 69xx series phone Network has to be trusted on the MiCollab Server.
Disable the privacy setting for DN on MiVB system administrator to see the avatar for that DN

Now it should start using the Avatars from your AD Integration when you get IC calls.

To test you can put in http://server url/ucs/avatar/dn/micollab/ext.png and see the users avatar in a web browser.
In the idle display of the 69xx phone the users avatar should be present
place a call from the 69xx to another user to see their avatar
If both phones are 69xx series phones both should see the others avatar

Thanks,

TE

[solic]

Tech Electronics

Thank you very much !!

How do i do those things:
The 69xx series phone Network has to be trusted on the MiCollab Server.
Disable the privacy setting for DN on MiVB system administrator to see the avatar for that DN
?

[Tech Electronics]

solic,

To configure the phones and MiVoice Border Gateway in a trusted network:
1.   Log in to the MiCollab Server Manager
2.   Under Configuration, click Networks
3.   Configure the subnet or network of the phones and MiVoice Border Gateway as “trusted”. See online help for instructions.

To remove the privacy setting for the Administrator DN you would need to look in a couple of places.
1.    Go to System Properties \ System Administration \ User Authorization Profiles
2.   Search for any user that is flagged as True for System Admin and write down their DN
3.   Go to Users and Devices \ Telephone Directory Management \ Telephone Directory
4.   Search for the DNs that were flagged True for System Admin
5.   If their Privacy setting is set to Yes then change it to No

Thanks,

TE

[solic]

Thank you for that i really appreciate that.
I did all of this but i still cant see avatars next to the EXT speed dial

[Tech Electronics]

solic,

You only see the avatar when you are actively calling a person. I do not think that there is a way to show the avatar on a button.

Thanks,

TE

[solic]

In the brochure mitel show phone with speed dial keys with picture so i think there is a way to do it

anyway thank you very much for all the help

[Tech Electronics]

solic,

The only phone that I see with that in the feature teacher is the 6940 and it is with a speedcall key. I don't have a 6940 to test with right now, but my guess is that those are the only ones with that capability unless maybe they can with the SIP version of the phone.

Sorry,

TE

[eugenej]

sorry to tag onto this but it's related. I haven't seen explicit statement that 6930 does not support avatars when buttons are programmed as speedcall.. Fair to say I haven't looked at every document. hoping some here has an answer?
tnx