Hello,
this client uses Mitel Contact Center Enterprise 6.0.2.3
If the answer is to upgrade to a newer version, it's possible.
The question is : I, the administrator, have setup call flows, with schedules, usually just open days of week and open hours in the day. Holidays aren't programmed.
If a supervisor without access to Yoursite wants to close a call flow today or tomorrow, a workday that should normally be opened, is there a way for him to do so with Contact Center Client ?
Thanks for your help