call history on non-prime key 5330 IP

[Crowtalks]

8.0 MCD with 5330 IP sets, customer has incoming calls to a non-prime key and it doesn't seem to log the calls. Where do I go in the 3300 to force call log on non-prime keys?

Thanks, Jim

[x-man]

From the help files; A call is only logged at the phone whose prime line is called. For example, if a phone with prime line 2000 answers an incoming call to multicall extension 2001, the call is only logged at the phone whose prime line is 2001.

[Crowtalks]

Thanks

[johnp]

I think MiCollab may capture this

[Crowtalks]

OK, I have MiCollab on this customer...I'll check