Hi Ralph,
you are correct I messed up the order of them - I have changed it in the original post.
But I guess I'm trying to get a record of who is calling in, and to whom the call went, me seeing that the source is T203 doesn't give me much information to go with.
So how do I find out who is calling in and getting T203 which is then getting picked up by ext 286 ?
I guess I am trying to get the original call number.