MiCollab Client Integration Wizard

[pkriek]

Hi

we are creating users on the vMCD and sync them to the MAS Micollab client server. Now e want to reverse the process and create users on the MAS. Then sync from the MAS to the vMCD.

since the micollab DB is separate from the users and devices on the MAS, the documentation tells us to merge them with the intregration wizard on the MAS server

Dis somebody already do this, what are your experience by doing this?

Patrick

[johnp]

This works great. The newest software with the flow through is finally getting close to using MiCollab to handle creating and removing users

In the process of moving to this while I type for a customer. I don't like how it handles the DID table but since this customer has a failover I've had to make changes so that depending on which system the call comes into, the DID is handled properly.

[pkriek]

sounds good, thats what we want. provision from AD with the IDS connector.

so we have a v6 MAS, and want to upgrade to v7.

would we merge the DB before the upgrade or after, or does it not matter.

when we would run it now? no issue to expect?

[TimDeWispelaere]

pkriek,

in V7 you have an extra option. integration wizard is the link between the micollab client service and The Mas users and services. But in V7 you can run a reconcile wizard which enables SDS sync between the mas and the Vmcd's
So creating something on the mas Will push it to the mcd and visa versa.

I would do the integration wizard in this version. normally the wizard will tell you what to address for the integration to work. but as we know  its not always that easy so snapshots are recommended.

after the integration mode and the upgrade in V7 you can use the reconcile wizard from version but you will need to upgrade all your MCD's as well to make this happen.
Reconcile wizard is SDS sync from MAS to MCD and back. but still some thing can only be changed on the mcd.


kind regards
Tim

[TimDeWispelaere]

Also forgot to mention.
new client deployment for mobile devices. install micollab user gets a mail with click here and micollab is configured

kind regards

[pkriek]

Thanks Tim

good to hear from you!. yes we would like to go to the features in v7. But fist we would like to run the wizard on v6. V7 seems at this moment to new. Maybe wait 6 months..

Do you see issues if we integrate the Micollab DB now in v6 and enable SPP. and upgrade to v7 together with the vmcd's within 6 months??

Reason on short term is that we pursue single sign on for AWV, UCA, MAS Portal and AD provisioing.


Patrick

[johnp]

You shouldn't have any issue. If it was me I'd just run the wizard now

[pkriek]

thanks, we are going to run the wizard. first we need to clear up a couple of 1000 problems, reported by the wizard. mainly names and phones inconsistent between the MAS and Micollab DB.

strange thing is when we are doing so many changes it looks like the MAS servers somethings goes into stress mode.

softphones suddenly don't  work anymore. only after refresh line monitor cache.