Author Topic: Intrude Button  (Read 1270 times)

Offline JasonTL

  • Sr. Member
  • ****
  • Posts: 208
  • Country: us
  • Karma: +0/-1
    • View Profile
Intrude Button
« on: April 29, 2016, 12:28:46 PM »
I have had something brought to my attention. I had simply never noticed it before. When calling some of the users and they are busy, I have the option to "Intrude". Others, I do not have this option. Where would I activate or deactivate this option? I have searched and it seems it is the COS for Call Privacy, but I am unsure. I do not want the end users to have the option to intrude on the call. Thanks.


Offline ralph

  • Mitel Forums Admin
  • Hero Member
  • *****
  • Posts: 5767
  • Country: us
  • Karma: +469/-0
  • Published Author: http://amzn.to/2dcYSY5
    • View Profile
Re: Intrude Button
« Reply #1 on: April 29, 2016, 02:22:39 PM »
The COS option is call "Executive Busy Override"

Ralph

Offline JasonTL

  • Sr. Member
  • ****
  • Posts: 208
  • Country: us
  • Karma: +0/-1
    • View Profile
Re: Intrude Button
« Reply #2 on: April 29, 2016, 02:46:59 PM »
That was it. Thanks a lot Ralph.



 

Sitemap 1 2 3 4 5 6 7 8 9 10